Last updated: October 2025
At Zejeste Realty, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage our services, or interact with our team. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information that is necessary to provide our real estate services, including:
- Your name, contact details, and address
- Email address and phone number
- Property details, preferences, and financial information (if relevant to your enquiry)
- Identification documents (for verification purposes)
- Any communications you have with our agents or through our website forms
We may also collect non-personal information such as IP addresses, browser type, and site usage statistics to help us improve user experience.
2. How We Collect Information
We collect personal information in several ways, including:
- When you contact us via our website, email, or phone
- When you register for property updates or newsletters
- When you attend open homes or property inspections
- When you apply to rent, buy, or sell a property through us
- Through cookies and analytics tools on our website
You can choose not to provide certain information, but it may affect our ability to provide you with specific services.
3. How We Use Your Information
Your personal information is used to:
- Provide property sales, leasing, and management services
- Communicate with you about enquiries, listings, and offers
- Send updates, newsletters, and promotional materials (if you opt in)
- Verify your identity and process applications
- Improve our website and marketing services
- Comply with legal and regulatory obligations
We will not sell, rent, or trade your personal information to any third party.
4. Disclosure of Personal Information
We may share your information only when necessary to deliver our services or as required by law. This may include:
- Contractors, service providers, and partners who assist us in operations
- Financial institutions and legal advisors involved in transactions
- Government authorities or regulators, when required by law
All third parties handling your data must adhere to strict confidentiality and privacy obligations.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Data is securely stored in password-protected systems and managed in compliance with Australian data protection laws.
However, no online transmission is completely secure. By using our services, you acknowledge and accept this risk.
6. Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, but some website features may not function properly.
We may use analytics tools such as Google Analytics to collect anonymous usage data to help us improve content and functionality.
7. Access and Correction
You have the right to access or correct your personal information held by us.
To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act.
8. Direct Marketing
From time to time, we may send you information about new listings, market updates, or services that may interest you. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.
9. Changes to This Policy
Zejeste Realty may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date clearly indicated.
10. Contact Us
If you have questions, concerns, or complaints about how your personal information is handled, please contact us:
Zejeste Realty
📍 97 Kesterton Rise, North Rothbury NSW 2335 Australia
📧 Email: info@zejeste.com
🌐 Website: www.zejeste.com
We take privacy concerns seriously and will respond to all enquiries promptly and fairly.